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Frequently Asked Questions

General Questions​

What is PRAYSAP?​

PRAYSAP is a mobile application that connects Muslims globally for prayer and community. It allows users to host and join prayer sessions, creating a unified platform for Islamic worship and connection.

Is PRAYSAP free to use?​

Yes, PRAYSAP is free to download and use. Core features including hosting prayers, joining prayers, and community participation are available at no cost.

Which platforms is PRAYSAP available on?​

PRAYSAP is available as a Progressive Web App (PWA) and can be accessed on:

  • iOS devices (iPhone and iPad)
  • Android devices
  • Web browsers
  • Desktop computers

Account & Verification​

Why do I need Shahada verification?​

Shahada verification ensures that all community members are practicing Muslims, creating a trusted and authentic environment for prayer and spiritual connection.

How long does Shahada verification take?​

The verification process typically takes 24-48 hours after you submit your declaration.

What if my verification is rejected?​

You can resubmit immediately. Common reasons for rejection include incomplete declarations or technical issues. Our support team provides feedback to help you succeed.

Can I use PRAYSAP without verification?​

You need to complete Shahada verification to access prayer sessions and community features. This ensures the authenticity of our prayer community.

Hosting Prayers​

Who can host a prayer?​

Any verified PRAYSAP member who has completed their profile and read the community guidelines can host prayer sessions.

Can I host prayers at any location?​

Yes, you can host prayers at any suitable location - your home, a community center, a park, or any appropriate prayer space.

How many people can join my prayer session?​

You can set the capacity based on your space limitations, or choose unlimited capacity if space allows.

Can I cancel a prayer I'm hosting?​

Yes, but please cancel as early as possible to notify attendees. Frequent cancellations may affect your hosting reputation.

Can I make my prayer session private?​

Yes, you can create invite-only prayer sessions for family gatherings or private groups.

Joining Prayers​

How do I find prayers near me?​

The home screen automatically shows prayers in your area. You can also use the map view to see prayers within a 50km radius.

Can I join prayers in other cities?​

Yes, you can join any public prayer session regardless of location. Use the location filter to find prayers in specific areas.

What if I can't attend after joining?​

Please cancel your spot as early as possible through the app. This allows others to join and maintains trust in the community.

How do I know the exact location?​

After joining a prayer, you'll have access to the complete address and map integration showing the exact location.

Can I bring guests?​

Check with the host first. Some prayers may have limited capacity or specific requirements.

Prayer Features​

What prayer types are supported?​

PRAYSAP supports:

  • Five daily prayers (Fajr, Dhuhr, Asr, Maghrib, Isha)
  • Jummah prayers
  • Special occasion prayers (coming soon: Eid, Tarawih)

How are prayer times calculated?​

Prayer times are automatically calculated based on your location using Islamic calculation methods and are integrated with Google Maps API.

Can I volunteer to be an Imam or Muezzin?​

Yes, when viewing a prayer session, you can volunteer for roles that the host has requested help with.

Are prayers conducted in specific languages?​

Prayers can be conducted in any language. Hosts typically specify the primary language in the prayer description.

Safety & Privacy​

Is my personal information safe?​

Yes, we use encryption and secure storage for all personal data. Your verification information is kept private and automatically deleted after 30 days.

Can other users see my location?​

Your exact location is never shared. Only the prayer locations you choose to host at are visible to other users.

How do I report inappropriate behavior?​

You can report issues directly through the app using the report feature, or contact our support team.

Are children allowed to join prayers?​

Yes, many prayer sessions are child-friendly. Look for the "Child Friendly" amenity when browsing prayers.

Technical Issues​

What if I have connection problems during prayer?​

Ensure you have a stable internet connection. If problems persist, try:

  • Restarting the app
  • Switching to a different network
  • Reducing video quality in settings

The app isn't working properly. What should I do?​

  1. Update to the latest version
  2. Clear your cache
  3. Restart your device
  4. Contact support if issues persist

How do I enable notifications?​

Go to your device settings, find PRAYSAP, and enable notifications. You can customize notification preferences within the app.

Community Guidelines​

What behavior is expected in prayer sessions?​

  • Arrive on time
  • Follow the host's guidelines
  • Respect all participants
  • Maintain proper Islamic etiquette
  • Help with setup/cleanup when possible

Can I invite non-Muslims to observe?​

This depends on the host's preferences. Some educational or interfaith prayer sessions may welcome observers. Always check with the host first.

How can I become a community leader?​

Active participation, consistent hosting, and positive community feedback can lead to community leadership opportunities. Contact us to learn about our mentor program.

Support & Contact​

How do I get help?​

Can I suggest new features?​

Yes! We welcome feedback and suggestions. Share your ideas through our Telegram community at https://t.me/praysap.

How do I report bugs?​

Report bugs through our Telegram support channel: https://t.me/praysap

Is there a Telegram community?​

Yes, join our Telegram community at https://t.me/praysap for discussions, updates, and support.

Have more questions? Join our Telegram community at https://t.me/praysap for instant support